FAQS

CAN I CANCEL MYORDER?

Yes, of course! However, if you cancel your order after 24 hours of confirmation,you will not receive a full refund since all our dresses are made to order. For more information, please refer to the details provided in the link below.

MY ORDER SHIPPED TO WRONG THE ADDRESS. HOW CAN I UPDATE?

Once your order has shipped from our warehouse, we are unable to update your delivery address.

We regret to inform you that we cannot alter the destination of your order once it has been shipped. However, you may contact the local office of carriers to inquire if they can assist you in this matter.

HOW CAN I TRACK MYORDER?

A shipping confirmation email with tracking number will be sent to you as soon as your order is shipped. Sometimes, it takes up to 48 hours for tracking numbers to become active.